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How Do I Deal With Warranty In Cafam ?

Posted: Mon Mar 01, 2021 10:58 am
by TechTeam
Warranty is controlled by tagging the Part Number with the word "WARR", or any other word you wish e.g. "MSP=Maintenance Service Plan", "PP=Pro-Plan" etc. This chosen word follows the Part all the way through the system. Entry of Warranty starts when you create a purchase order. It can be set for all the different types of Orders, be it Outright Purchase, Repair Order, Exchange order or Loan Order. Note that the tagging of the word "WARR" can be applied to a single part per line on the Purchase Order, thus you could in theory have a mix of items on a PO where only some items are "WARR". We do not recommended this as it is always better from an accounting point of view to create a single PO for only items that are under warranty.



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