Dealing With Warranty Parts

[TechTeam]

CAFAM deals with Warranty Part by tagging the "Order Type" line with a 4-digit code e.g."WARR". It is a free text entry and could equally be "MSP" (For Maintenance Service Plan"), or "PROP" (for "Pro-Parts") etc. In addition, the use of the word "WARR" on the Purchase Order will automatically print the the word "WARRANTY ORDER" on the Purchase Order Document. This tag follows the part number right through the system. Thus, when it comes to the Invoicing of the Customer, the presence of this tag alerts you to ensure that the charge to the customer is appropriate as agreed by the terms of the Warranty.



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